1 Q: Are you a factory or trading company? A: We are proudly a factory, dedicated to delivering top-notch manufacturing solutions. 2 Q: What is your company's annual production capacity? A: Our production capacity is tailored to meet your specific needs, ensuring flexibility and efficiency. 3 Q: Can we observe your machines in operation at your factory? A: Certainly! We have our own plastic products company, offering you a firsthand look at all machine operations. 4 Q: What is the warranty of your machines? A: We offer a 12-month warranty along with lifelong technical support for peace of mind. 5 Q: How do you assist with installation? A: Our engineers are available for overseas service if required. Installation is simplified with video calling guidance and comprehensive video tutorials. 6 Q: Can we test our own materials on your machine before placing an order? A: Absolutely! Contact us to send your materials, and we will conduct tests and provide you with detailed video results. 7 Q: Can you create dies (molds) for various products for us? A: Yes, we have extensive experience in designing custom dies and molds for our clients.
8 Q: How does your factory manage quality control to ensure excellence?
A: We are proud to have obtained the ISO9001:2000 Quality Management System certification. Our dedicated QC department meticulously oversees product quality to ensure superior results. 9 Q: Which markets does your company primarily serve?
A: Our distinguished products are coveted nationwide and enjoy a strong presence in international markets, including Southeast Asia, Russia, Europe, the Middle East, Africa, and America. 10 Q: Where is your factory located?
A: Our state-of-the-art factory is situated at No.3 Road, Jinghai Economic Development Zone North Area, Tianjin. 11 Q: How can we reach your factory? A: Conveniently accessible, our factory is just a one-hour car ride from Tianjin Airport.
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