1 Q: Are you a factory or trading company? A: We are proud to be a fully operational factory, dedicated to offering superior manufacturing services. 2 Q: How much is your company's annual production capacity? A: Our production capacity is tailored to meet your unique demands. 3. Q: Can we observe your machines in action at your factory? A: Absolutely! We own a plastic products company where you can witness all the machinery in operation. 4. Q: What warranty do your machines come with? A: We provide a 12-month warranty and a lifetime of technical support to ensure your satisfaction. 5. Q: How do you assist with installation? A: Our engineers are ready to assist overseas if required. Installation can also be easily managed via a video call, complemented by our comprehensive video tutorials. 6. Q: Can we test our materials on your machine before placing an order? A: Certainly! Please contact us to send your materials, and we'll conduct tests and provide video feedback. 7. Q: Can you manufacture custom dies (molds) for different products? A: Yes, we have extensive experience in creating bespoke molds to suit our clients' needs.
8. Q: How does your factory ensure quality control?
A: We are certified with the ISO 9001:2000 Quality Management System, supported by a dedicated Quality Control (QC) department ensuring our products meet the highest standards. 9. Q: What are your company's primary markets?
A: Our products enjoy widespread popularity within the country and reach across the globe, serving markets in Southeast Asia, Russia, Europe, the Middle East, Africa, America, and beyond. 10. Q: Where is your factory located?
A: Our state-of-the-art facility is strategically positioned at No.3 Road, Jinghai Economic Development Zone North Area, Tianjin. 11. Q: What is the best way to reach your factory? A: The factory is conveniently accessible, just a one-hour drive from Tianjin Airport.