1 Q: Are you a factory or trading company? A: We are delighted to inform you that we are a factory, delivering cutting-edge manufacturing solutions directly to your doorstep with innovation at the core of our operations.
2 Q: How much production capacity of your company one year? A: Our production capacity is expertly designed to cater to your unique needs, ensuring unparalleled flexibility and efficiency in every project.
3.Q: Can we visit your machine operation in your factory? A: Of course! As proprietors of a plastic products company, you are welcome to experience the flawless performance of our machines in action. 4.Q: What's the warranty of your machines? A: We provide a robust 12-month warranty along with lifelong technical support, offering assurance and peace of mind.
5.Q: How do you help with the installation? A: Our adept engineers stand ready to provide overseas assistance if necessary. Installation becomes effortless with video calling, complemented by our detailed video tutorials for your convenience.
6.Q: Can we test our own material by your machine before order? A: Absolutely, please reach out to us to arrange for your material to be tested thoroughly. We will supply a video demonstrating the process. 7.Q: Can you make dies (molds) of different products for us? A: Yes, creating custom dies is our forte, and we have successfully crafted them for numerous satisfied clients.
8.Q: How does your factory do regarding quality control?
A: We are steadfast in our commitment to quality, evidenced by our ISO9001:2000 Quality Management System certification and a dedicated QC department that ensures our products meet the highest standards of excellence.
9.Q: What's the main market of your company?
A: Our products enjoy immense popularity worldwide, thriving in prominent markets such as Southeast Asia, Russia, Europe, the Middle East, Africa, and America, reflecting our comprehensive global reach and appeal.
10.Q: Where is your factory located?
A: Our factory is strategically positioned at No.3 Road, Jinghai Economic Development Zone North Area, Tianjin, ensuring convenient access and operational efficiency.
11. Q: How to reach our factory? A: Our factory is just a convenient 1-hour drive from Tianjin Airport, allowing for straightforward and seamless travel to our location.
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