1 Q: Are you a factory or trading company? A: We proudly operate as a factory, specializing in innovative manufacturing processes.
2 Q: How much production capacity of your company one year? A: Our production capacity is adaptable to your specific needs and requirements, ensuring we meet your demands efficiently.
3. Q: Can we visit your machine operation in your factory? A: Absolutely! We own a dedicated plastic products company where you can witness our state-of-the-art machines in action. 4. Q: What's the warranty of your machines? A: Our machines come with a 12-month warranty and we offer lifelong technical support to ensure seamless operation.
5. Q: How do you help with the installation? A: We provide comprehensive installation support. Our expert engineer is available for overseas service if necessary. Customers can easily install with our guidance via video calling, complemented by detailed video tutorials.
6. Q: Can we test our own material by your machine before order? A: Certainly! Please contact us to send your material, and we will conduct tests and provide you with a video demonstration. 7. Q: Can you make dies (molds) of different products for us? A: Yes, we custom-design dies/molds to suit your unique product specifications.
8. Q: How does your factory do regarding quality control? A: How does your factory ensure exceptional quality control?
A: We adhere to the ISO9001:2000 Quality Management System, with a dedicated QC department overseeing product quality to ensure excellence.
9. Q: What's the main market of your company?
A: Our products enjoy a robust market presence, selling well domestically and achieving global reach, including Southeast Asia, Russia, Europe, Middle East, Africa, and America, among others.
10. Q: Where is your factory located?
A: Our factory is strategically situated in No.3 Road, Jinghai Economic Development Zone North Area, Tianjin, offering convenient access.
11. Q: How to reach our factory? A: Our factory is easily accessible, just a 1-hour car drive from Tianjin Airport.
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