1 Q: Are you a factory or a trading company? A: We are a proud factory, dedicated to excellence. 2 Q: What is your annual production capacity? A: Our production capacity is tailored to meet your specific requirements. 3 Q: Can we witness your machine operation on-site? A: Absolutely! With our own plastic products' company, you have the opportunity to see all the machines in action. 4 Q: What is the warranty on your machines? A: Enjoy peace of mind with our 12-month warranty and lifelong technical support. 5 Q: How do you assist with installation? A: Our expert engineers are ready to serve overseas if necessary. Installation is made easy with video calling assistance, supplemented by comprehensive video tutorials. 6 Q: Can we test our material using your machine before ordering? A: Certainly! Reach out to send your materials, and we'll conduct tests, providing you with a video demonstration. 7 Q: Can you custom-make dies (molds) for varied products? A: Yes, crafting bespoke molds for our customers is our specialty.
8 Q: How does your factory ensure impeccable quality control?
A: Our commitment to quality is validated by the IS09001:2000 Quality Management System certification, with our dedicated QC department meticulously overseeing product quality. 9 Q: What are your company's primary markets?
A: Our esteemed products are cherished nationwide and embraced globally, reaching diverse markets including Southeast Asia, Russia, Europe, the Middle East, Africa, and America. 10 Q: Where is your factory located?
A: Our state-of-the-art factory is situated at No.3 Road, Jinghai Economic Development Zone North Area, Tianjin. 11 Q: How can we reach your factory? A: It's conveniently accessible, just a 1-hour drive from Tianjin Airport.