1 Q: Are you a factory or trading company? A: Indeed, we proudly stand as a factory. 2 Q: What is your annual production capacity? A: This is tailored to your specific needs. 3.Q: May we witness the operation of your machines at your factory? A: Absolutely, as we own a plastic products company, you can observe the full operation of our machines. 4.Q: What warranty do your machines come with? A: We offer a 12-month warranty and provide life-long technical support. 5.Q: How do you assist with installation? A: Our skilled engineers are available for overseas service if required. Installation is straightforward with our video calling assistance, complemented by detailed video tutorials. 6.Q: Is it possible to test our own materials on your machine before ordering? A: Certainly, just contact us to send your materials. We will conduct tests and provide you with a video. 7.Q: Can you create custom dies (molds) for our products? A: Yes, crafting customized molds for our clients is something we're well-versed in.
8.Q: How does your factory handle quality control?
A: We adhere to the rigorous standards of the ISO9001:2000 Quality Management System and maintain a dedicated QC department to oversee product quality. 9.Q: What is your company's main market?
A: Our products enjoy widespread acclaim domestically and are exported to a diverse range of international markets, including Southeast Asia, Russia, Europe, the Middle East, Africa, and America. 10.Q: Where is your factory located?
A: Our factory is situated at No.3 Road, Jinghai Economic Development Zone North Area, Tianjin. 11. Q: How can someone reach your factory? A: The journey from Tianjin Airport to our factory takes approximately 1 hour by car.
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