1 Q: Are you a factory or a trading company? A: We proudly operate as a factory, ensuring direct and seamless collaborations with our clients. 2 Q: What is your company's production capacity per year? A: Our production capacity is adaptable to your specific requirements, providing tailored solutions to meet your needs. 3. Q: Can we witness your machine's operation in your factory? A: Certainly! We have our own plastic products company, allowing you to observe the full machine operation firsthand. 4. Q: What warranty coverage do your machines come with? A: Enjoy a comprehensive 12-month warranty with lifelong technical support, ensuring peace of mind. 5. Q: How do you assist with installation? A: Our expert engineer is available for overseas service if needed. Installation is customer-friendly via video calling, complemented by our detailed video tutorial. 6. Q: Can we test our materials using your machine before ordering? A: Absolutely, reach out to us to send your materials. We will conduct tests and provide you with a video demonstration. 7. Q: Can you create custom dies (molds) for different products for us? A: Yes, we are experienced in crafting bespoke dies to cater to your unique production needs.
8. Q: How does your factory maintain quality control?
A: We adhere to the esteemed ISO 9001:2000 Quality Management System, with a dedicated QC department ensuring the highest product quality. 9. Q: What are your company's main market regions?
A: Our products enjoy widespread acclaim across the nation and are exported to numerous countries, including Southeast Asia, Russia, Europe, the Middle East, Africa, America, and more. 10. Q: Where is your factory located?
A: Our state-of-the-art factory is situated at No.3 Road, Jinghai Economic Development Zone North Area, Tianjin. 11. Q: How can we reach your factory? A: You can reach us within an hour by car from Tianjin Airport, ensuring hassle-free access to our facilities.
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