1 Q: Are you a factory or trading company? A: We are a dedicated factory, committed to delivering high-quality manufacturing solutions. 2 Q: How much production capacity of your company one year? A: Our production capacity is tailored to meet your specific demands, ensuring flexibility and efficiency. 3 Q: Can we visit your machine operation in your factory? A: Absolutely, we own a plastic products company where you can witness our state-of-the-art machine operations firsthand. 4 Q: What's the warranty of your machines? A: We offer a robust 12-month warranty, complemented by lifetime technical support to ensure your peace of mind. 5 Q: How do you help with the installation? A: Our skilled engineers are available for overseas service if needed. Installation is made seamless with our comprehensive video tutorials and real-time video support. 6 Q: Can we test our own material by your machine before order? A: Certainly, contact us to arrange for material testing. We'll conduct thorough tests and provide video documentation for your review. 7 Q: Can you make dies (molds) of different products for us? A: Yes, we specialize in crafting custom dies to suit diverse client needs.
8 Q: How does your factory manage quality control?
A: Our commitment to excellence is reflected in our ISO9001:2000 certification, backed by a dedicated QC department that meticulously oversees product quality. 9 Q: What's the main market of your company?
A: Our products enjoy widespread acclaim, reaching customers across Southeast Asia, Russia, Europe, the Middle East, Africa, America, and beyond, establishing a global presence. 10 Q: Where is your factory located?
A: Our facility is strategically located at No.3 Road, Jinghai Economic Development Zone North Area, Tianjin. 11 Q: How to reach our factory? A: Conveniently, it's just a 1-hour drive from Tianjin Airport to our doorstep, ensuring easy access for visitors.