1 Q: Are you a factory or trading company? A: We proudly operate as a factory, specializing in high-quality manufacturing. 2 Q: What is your annual production capacity? A: Our production capacity is flexible, tailored to meet your specific requirements. 3.Q: Can we observe machine operations at your facility? A: Certainly! As we have our own plastic products company, you are welcome to experience firsthand the operation of our machines. 4.Q: What warranty do you offer on your machines? A: We provide a 12-month warranty along with life-long technical support to ensure complete customer satisfaction. 5.Q: How do you assist with installation? A: Our expert engineers are available for overseas service if required. Installation is straightforward with our comprehensive video tutorials, plus we offer video calls for guidance. 6.Q: Can we test our materials with your machines before placing an order? A: Absolutely, just contact us to send your materials. We will conduct tests and provide video feedback. 7.Q: Can you design dies (molds) for different products for us? A: Yes, we have extensive experience in custom die creation to meet your needs.
8.Q: How does your factory ensure quality control?
A: We adhere to the rigorous IS09001:2000 Quality Management System and maintain a dedicated Quality Control (QC) department to ensure product excellence. 9.Q: What is your company's main market?
A: Our superior products are distributed nationwide and globally, reaching markets including Southeast Asia, Russia, Europe, the Middle East, Africa, America, and more. 10.Q: Where is your factory located?
A: Our factory is strategically situated at No.3 Road, Jinghai Economic Development Zone North Area, Tianjin. 11. Q: How can one reach your factory? A: Our location is conveniently accessible, just a 1-hour drive from Tianjin Airport by car.